PLEASE READ THE FOLLOWING TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS WEBSITE. All users of this site agree that access to and use of this site are subject to the following terms and conditions and other applicable law. If you do not agree to these terms and conditions, please do not use this site.
Warranty Disclaimer and Returns
We want you to be completely satisfied with your purchase. However, if you are not satisfied with an item which has been purchased from Grailey Materials LLC, you may return the item within 14 calendar days from the date of order for a refund of the purchase price, less shipping, handling and a 20% restocking charge. All returns must be returned in new and unused condition together with any relevant paperwork. Item must be in it’s original poly bag and not subject to scratches, blemishes or trace of usage to qualify as new and unused. Providing you return meets the above criteria a refund will be made back to your credit card or any other payment method. All our Grailey Materials LLC Roof Leak Diverters are guaranteed free from defects at the time of purchase. In the event of a product being faulty, please inform us immediately or within 14 calendar days after receiving the product. Our warranty is voided if damage is due to wind, storms, hurricanes, snow, fire or act of nature. We strongly advise proper installation of your diverter, and will NOT accept responsibility for pulled grommets as a result of product wear & tear or misuse. We strongly advise against excessive amount of pressure on the grommets, as this may cause damage to your tarp. Warranty does not include damage due to misuse or improper installation. Faulty items that need to be returned to us must have been agreed to by a sales associate and will be replaced at our expense. Any item that has been purchase in error or buyers remorse can be sent back for a full credit less shipping and a 20% restocking charge. The returned freight is the responsibility of the customer. Any item that needs a credit due to a purchasing error or change of mind must be returned within 14 days of the original order. Grailey Materials LLC takes no responsibility for personal property damage cause by misuse of our product, improper hanging or any water damage caused by an existing or new leak. We strongly suggest a professional roofer or contractor is called immediately to complete any repairs and to prevent any additional water damage to inventory, equipment or personal property.
The entire content included in this site, including but not limited to text, graphics or code is copyrighted as a collective work under the United States and other copyright laws, and is the property of Grailey Materials LLC. The collective work includes works that are licensed to Grailey Materials LLC. Copyright 2020, Grailey Materials LLC ALL RIGHTS RESERVED. Permission is granted to electronically copy and print hard copy portions of this site for the sole purpose of placing an order with Grailey Materials LLC or purchasing Grailey Materials LLC products. You may display and, subject to any expressly stated restrictions or limitations relating to specific material, download or print portions of the material from the different areas of the site solely for your own non-commercial use, or to place an order with Grailey Materials LLC or to purchase Grailey Materials LLC products. Any other use, including but not limited to the reproduction, distribution, display or transmission of the content of this site is strictly prohibited, unless authorized by Grailey Materials LLC. You further agree not to change or delete any proprietary notices from materials downloaded from the site.
All trademarks, service marks and trade names of Grailey Materials LLC used in the site are trademarks or registered trademarks of Grailey Materials LLC
Limitation of Liability
Grailey Materials LLC shall not be liable for any special or consequential damages that result from the use of, or the inability to use, the materials on this site or the performance of the products, even if Grailey Materials LLC has been advised of the possibility of such damages. Applicable law may not allow the limitation of exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to you.
In the event that a Grailey Materials LLC product is mistakenly listed at an incorrect price, Grailey Materials LLC reserves the right to refuse or cancel any orders placed for product listed at the incorrect price. Grailey Materials LLC reserves the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is canceled, Grailey Materials LLC shall issue a credit to your credit card account in the amount of the incorrect price.
These terms and conditions are applicable to you upon your accessing the site and/or completing the registration or shopping process. These terms and conditions, or any part of them, may be terminated by Grailey Materials LLC without notice at any time, for any reason. The provisions relating to Copyrights, Trademark, Disclaimer, Limitation of Liability, Indemnification and Miscellaneous, shall survive any termination.
Grailey Materials LLC may deliver notice to you by means of e-mail, a general notice on the site, or by other reliable method to the address you have provided to Grailey Materials LLC.
Your use of this site shall be governed in all respects by the laws of the state of California, U.S.A., without regard to choice of law provisions, and not by the 1980 U.N. Convention on contracts for the international sale of goods. You agree that jurisdiction over and venue in any legal proceeding directly or indirectly arising out of or relating to this site (including but not limited to the purchase of Grailey Materials LLC products) shall be in the state or federal courts located in Los Angeles County, California. Any cause of action or claim you may have with respect to the site (including but not limited to the purchase of Grailey Materials LLC products) must be commenced within one (1) year after the claim or cause of action arises. Grailey Materials LLC’s failure to insist upon or enforce strict performance of any provision of these terms and conditions shall not be construed as a waiver of any provision or right. Neither the course of conduct between the parties nor trade practice shall act to modify any of these terms and conditions. Grailey Materials LLC may assign its rights and duties under this Agreement to any party at any time without notice to you.
Use of Site
Harassment in any manner or form on the site, including via e-mail, chat, or by use of obscene or abusive language, is strictly forbidden. Impersonation of others, including a Grailey Materials LLC or other licensed employee, host, or representative, as well as other members or visitors on the site is prohibited. You may not upload to, distribute, or otherwise publish through the site any content which is libelous, defamatory, obscene, threatening, invasive of privacy or publicity rights, abusive, illegal, or otherwise objectionable which may constitute or encourage a criminal offense, violate the rights of any party or which may otherwise give rise to liability or violate any law. You may not upload commercial content on the site or use the site to solicit others to join or become members of any other commercial online service or other organization.
Grailey Materials LLC does not and cannot review all communications and materials posted to or created by users accessing the site, and is not in any manner responsible for the content of these communications and materials. You acknowledge that by providing you with the ability to view and distribute user-generated content on the site, Grailey Materials LLC is merely acting as a passive conduit for such distribution and is not undertaking any obligation or liability relating to any contents or activities on the site. However, Grailey Materials LLC reserves the right to block or remove communications or materials that it determines to be (a) abusive, defamatory, or obscene, (b) fraudulent, deceptive, or misleading, (c) in violation of a copyright, trademark or; other intellectual property right of another or (d) offensive or otherwise unacceptable to Grailey Materials LLC in its sole discretion.
You agree to indemnify, defend, and hold harmless Grailey Materials LLC, its officers, directors, employees, agents, licensors and suppliers (collectively the “Service Providers”) from and against all losses, expenses, damages and costs, including reasonable attorneys’ fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your Internet account.
In an attempt to provide increased value to our visitors, Grailey Materials LLC may link to sites operated by third parties. However, even if the third party is affiliated with Grailey Materials LLC, Grailey Materials LLC has no control over these linked sites, all of which have separate privacy and data collection practices, independent of Grailey Materials LLC. These linked sites are only for your convenience and therefore you access them at your own risk. Nonetheless, Grailey Materials LLC seeks to protect the integrity of its web site and the links placed upon it and therefore requests any feedback on not only its own site, but for sites it links to as well (including if a specific link does not work).